When you use our company, “Wagyu Stone Ami Yakiniku Tama-chan” (hereinafter referred to as “our store”) will disclose information necessary for transactions and contact (hereinafter referred to as “personal information”) such as your name, address, telephone number, and e-mail address. Our store handles personal information in accordance with this privacy policy in accordance with the purpose of the Personal Information Protection Act. This Privacy Policy is a promise between you and us regarding the handling of personal information disclosed by us.
1. Purpose of use of personal information We will use personal information for the following purposes.
1) We use your contact information, such as your name, address, and phone number, to ship and bill you for the product. In addition, we may use payment information such as credit card number and bank account that you have specified in connection with billing.
2) We will use your name, address, contact information such as e-mail address, type and quantity of products ordered, and billed amount to contact or confirm the details of your order and delivery method.
3) In order to inform customers of our campaigns, products, and services, we will use your usage history and contact information such as your name, address, and e-mail address.
4) In order to improve our services, we will use the results of opinions and questionnaires received from customers, usage history, etc. 5) We will use your contact information, such as your name, address, and e-mail address, to respond to your requests and inquiries.
2. Management of personal information
The Company manages personal information in the following system.
1) We will establish the necessary internal systems in accordance with the Personal Information Protection Act and guidelines, and obtain a letter of pledge from employees to appropriately handle personal information.
2) We will limit the use of personal information to employees who are necessary for work, establish rules regarding the storage and management of media containing personal information, and take preventive measures to protect personal information.
3) We will prepare accounts and passwords for personal information stored in the system so that only employees who need it for business can use them, and manage access rights. Accounts and passwords will be strictly managed to prevent them from being leaked or lost.
4) For the security of data transmission related to personal information over the Internet, SSL is used as an industry-standard encrypted communication for the required web pages.
5) On the premise that there will be no interruption to the service, personal information will be deleted at any time after a certain period of time has elapsed from the time of receipt of personal information.
3. Provision to third parties
When placing an order, you agree to understand this Privacy Policy and agree to provide the information described in 1.6), 7).
4. Disclosure of personal information
1) The Company will not disclose personal information to third parties without the consent of the customer. However, this does not apply in the following cases. ・When requested by a public institution such as a court or police based on laws and regulations ・If there are special provisions in laws and regulations ・When there is a risk of damaging the life, body, or property of the customer or a third party, and the consent of the person concerned cannot be obtained. ・When it is necessary to protect or defend the Company’s rights, property, or services from actions that violate laws and regulations or the Company’s terms of use and precautions, and it is not possible to obtain the consent of the person concerned.
2) If we receive a request from a customer to disclose personal information, we will disclose it only if we can confirm that we are the customer. Note: How to verify your identity Please mail us a copy of what you can prove your identity (driver’s license, insurance card, etc.). We will disclose the content as soon as it becomes clear that you are the person.
5. Management of personal information
We manage personal information under the following system.
1) We will establish the necessary internal systems in accordance with the Personal Information Protection Act and guidelines, and obtain a letter of pledge from employees to appropriately handle personal information.
2) We will limit the use of personal information to employees who are necessary for work, establish rules regarding the storage and management of media containing personal information, and take preventive measures to protect personal information.
3) We will prepare accounts and passwords for personal information stored in the system so that only employees who need it for business can use them, and manage access rights. Accounts and passwords will be strictly managed to prevent them from being leaked or lost.
4) For the security of data transmission related to personal information over the Internet, SSL is used as an industry-standard encrypted communication for the required web pages.
5) On the premise that there will be no interruption to the service, personal information will be deleted at any time after a certain period of time has elapsed from the time of receipt of personal information.